GDPR Compliant

Privacy Policy

How EdgeVerge collects, uses, and protects your personal information in accordance with European data protection regulations

Privacy Policy Overview

At EdgeVerge, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our sports betting tips and subscription services.

GDPR Compliance

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to transparency and giving you control over your personal data.

Your Rights

You have the right to access, rectify, delete, and port your personal data under GDPR regulations. You also have the right to withdraw consent where processing is based on consent.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access.

Information We Collect

We collect various types of information to provide and improve our services. Here's what we collect and why:

Personal Information

  • Account Information: Name, email address, username, and password for account creation and management
  • Billing Information: Transaction history for subscription management
  • Contact Information: Phone number and communication preferences for customer support

Technical Information

  • Device Information: Device type, operating system, browser information, and IP address
  • Usage Data: Pages visited, features used, time spent on platform, and interaction patterns
  • Location Data: General location information based on IP address for service optimization

Age Restriction

18+ Only

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children. If we become aware that personal data has been collected from someone under 18, we will delete it promptly.

How We Use Your Information

We use your personal information for specific purposes and always with a legal basis under GDPR. Here's how we use your data:

Service Provision (Legal basis: Contract)

  • Account creation and management
  • Subscription processing and billing
  • Content delivery and personalization
  • Customer support and communication

Service Improvement (Legal basis: Legitimate Interests)

  • Platform optimization and performance
  • Feature development and testing
  • User experience enhancement
  • Security monitoring and fraud prevention

Legal Compliance (Legal basis: Legal Obligation)

  • Regulatory compliance requirements
  • Legal obligations and reporting
  • Age verification and responsible gambling
  • Tax and financial reporting

Marketing (Legal basis: Consent)

  • Email newsletters and updates
  • Promotional offers and discounts
  • New feature announcements
  • Educational content and tips

Data Sharing & Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners for specific purposes:

Service Providers

  • Payment Processors: Secure payment processing through trusted financial service providers
  • Email Service Providers: Transactional emails and newsletters through authorized email platforms
  • Customer Support: Third-party support tools to provide better customer service
  • Analytics Services: Website analytics and performance monitoring (anonymized data only)

International Transfers

Some of our service providers may process personal data outside the EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions recognised under GDPR.

Data Processing Agreements

All third-party service providers are bound by strict data processing agreements and are required to comply with GDPR and other applicable data protection regulations.

Your Privacy Rights

Under GDPR and other data protection laws, you have several rights regarding your personal data:

Right of Access

Request a copy of all personal data we hold about you, including how it's used and shared.

Right of Rectification

Request correction of inaccurate or incomplete personal data in our records.

Right of Erasure

Request deletion of your personal data under certain circumstances ("right to be forgotten").

Right of Portability

Request your data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to processing of your personal data for direct marketing or other specific purposes.

Right to Restrict Processing

Request limitation of processing your personal data under certain circumstances.

Right to Withdraw Consent

Withdraw consent at any time where processing is based on consent (e.g. marketing, cookies).

Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days as required by law.

Data Security & Retention

We implement comprehensive security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Security Measures

  • Encryption: All data is encrypted in transit and at rest using industry-standard encryption protocols
  • Access Controls: Strict access controls and authentication measures for all systems and data
  • Regular Monitoring: Continuous security monitoring and regular security audits and assessments
  • Regular Updates: Regular security updates and patches to maintain system security

Data Retention

Account Data

Retained for as long as your account is active, plus 30 days after account closure for legal and operational purposes.

Transaction Data

Retained for 7 years as required by financial regulations and tax compliance requirements.

Marketing Data

Retained until you withdraw consent or unsubscribe from marketing communications.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience on our platform. Here's how we use them:

Essential Cookies

Required for basic website functionality, security, and user authentication. These cannot be disabled.

Analytics Cookies

Help us understand how users interact with our website to improve performance and user experience.

Preference Cookies

Remember your settings and preferences to provide a personalized experience.

Cookie Management

We use a cookie consent banner to collect your preferences in line with GDPR and ePrivacy requirements. You can also manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Legal Information & Compliance

Policy Effective Date

This Privacy Policy is effective as of July 24th, 2024 and applies to all personal data processed by EdgeVerge

Data Controller

EdgeVerge acts as the data controller for personal data processed through our services and platform.

Lev1 Defi LTD (Trading As EdgeVerge)
Company Number: 15855538
Company Address: 128 City Road, London, United Kingdom, EC1V 2NX

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

Policy Updates

We may update this Privacy Policy from time to time. Material changes will be communicated via email and posted on our website.

Privacy Questions or Concerns?

Our Data Protection Officer is available to answer any questions about your privacy rights and how we handle your personal data.

Contact Support View Terms of Service
Responsible Gambling: Please gamble responsibly. Only bet what you can afford to lose. If you have a gambling problem, seek help from BeGambleAware.org or call the National Gambling Helpline: 0808 8020 133.