EU Regulation Compliant

Refund Policy

Comprehensive information about our digital subscription services and your consumer rights under European Union regulations

Executive Summary

Important Notice: Non-Refundable Services

All EdgeVerge subscription services are non-refundable in accordance with EU Consumer Rights Directive 2011/83/EU regarding digital content and services that are delivered immediately upon purchase.

Non-Refundable Policy

All digital subscriptions are non-refundable as per EU regulations for immediate digital content delivery.

Immediate Access

Digital content and services are delivered instantly upon successful payment processing.

EU Compliant

Fully compliant with European Union Consumer Rights Directive and digital commerce regulations.

Legal Framework & EU Regulations

This refund policy operates under the EU Consumer Rights Directive 2011/83/EU, which provides specific provisions for digital content and services.

EU Consumer Rights Directive 2011/83/EU

Under Article 16(m) of the directive, the right of withdrawal does not apply to digital content which is not supplied on a tangible medium if the performance has begun with the consumer's prior express consent and acknowledgment that they lose their right of withdrawal.

Exemptions from Withdrawal Rights

  • Digital Content Delivery: Services that provide immediate access to digital content upon purchase
  • Express Consent: Consumer provides explicit consent to immediate performance of services
  • Acknowledgment: Consumer acknowledges loss of withdrawal right before accessing content
  • Non-Tangible Medium: Digital services not supplied on physical media (CD, DVD, etc.)

Service Details & Application

This refund policy applies to all EdgeVerge digital subscription services, including sports betting tips, analysis, and premium content access.

Covered Services

Beginner Plan

€25/month subscription

Basic tips and analysis with immediate platform access

VIP Plan

€75/month subscription

Premium content with advanced analytics and priority support

Professional Training

€150/month subscription

Comprehensive training modules and personalized guidance

Service Characteristics

  • All services provide immediate access upon successful payment
  • Digital content is delivered through our online platform
  • No physical products or tangible media involved
  • Subscribers explicitly consent to immediate service delivery

Subscription Management & Cancellation

While refunds are not available, you maintain full control over your subscription management and future billing.

Cancellation Rights

  • Cancel subscription at any time through your account dashboard
  • Cancellation prevents future billing cycles
  • No cancellation fees or penalties
  • Immediate confirmation of cancellation request

Access Continuation

  • Full access maintained until end of current billing period
  • No immediate service interruption upon cancellation
  • Download available content before access expires
  • Account data retained for 30 days post-cancellation

Important Note

Cancellation does not result in refunds for the current billing period. You will continue to have access to all subscribed services until the end of your current subscription term.

Customer Support & Assistance

Our dedicated customer support team is available to assist with any questions regarding this refund policy or your subscription services.

Phone Support

Monday - Friday: 9:00 AM - 6:00 PM GMT

+44 (0) 20 7123 4567

Email Support

Response within 24 hours

[email protected]

Live Chat

Available during business hours

Instant assistance

Contact Support Team View Subscription Plans

Legal Information & Compliance

Policy Effective Date

This refund policy is effective as of August 18, 2025 and applies to all subscriptions purchased on or after this date.

Governing Law

This policy is governed by the laws of the European Union and the United Kingdom, with jurisdiction in competent courts.

Policy Updates

EdgeVerge reserves the right to update this policy. Changes will be communicated via email and posted on our website 30 days prior to implementation.

Dispute Resolution

Any disputes regarding this policy will be resolved through binding arbitration in accordance with applicable commercial arbitration rules.

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