Refund Policy

Refund Policy

Important information about refunds and cancellation rights for Edge Verge services

Refund Policy

Important Notice

Due to the nature of the service, all sales are final. Edge Verge provides time-sensitive, non-retractable digital content. Once access has been granted, no refunds, credits, or partial refunds will be issued — regardless of usage. By subscribing, you acknowledge and accept that all purchases are non-refundable.

This policy is designed to protect the integrity of our digital content and ensure fair access for all subscribers. Our services provide immediate access to time-sensitive information and analysis that cannot be "returned" in the traditional sense.

No Refunds Available

  • Full refunds
  • Partial refunds
  • Credits for future use
  • Pro-rated refunds

What This Means

  • All purchases are final
  • Access is immediate upon payment
  • Content cannot be returned
  • Subscription terms are binding

Waiver of Cancellation Rights

By purchasing a subscription or digital product from Edge Verge, you consent to the immediate supply of digital content and acknowledge that you lose your statutory right to cancel.

Legal Basis

This waiver is provided in accordance with applicable consumer protection regulations in the United Kingdom and European Union.

Regulatory Compliance

United Kingdom

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

  • Regulation 37(1)(a)
  • Regulation 37(3)

European Union

Directive 2011/83/EU on Consumer Rights

  • Article 16(m)
  • Digital content provisions

Important Notice

If you do not wish to waive your right to cancel, do not complete your purchase. By proceeding with the transaction, you explicitly agree to these terms.

Why No Refunds Are Available

Our no-refund policy is based on the unique nature of digital content and subscription services. Here's why refunds cannot be provided:

Digital Content Nature

  • Immediate access upon payment
  • Content cannot be "returned"
  • Time-sensitive information
  • Non-retractable delivery

Subscription Services

  • Ongoing access to content
  • Continuous service provision
  • Resource allocation
  • Fair access for all users

Before You Subscribe

Please ensure you understand this policy before making a purchase. We recommend reviewing our Terms of Service and this Refund Policy carefully. If you have any questions, please contact our support team before subscribing.

Exceptions and Special Circumstances

While our general policy is no refunds, we may consider exceptions in very limited circumstances:

Technical Issues

  • Service unavailable for extended periods
  • Critical system failures
  • Inability to access paid content
  • Must be reported within 24 hours

Billing Errors

  • Duplicate charges
  • Incorrect billing amounts
  • Unauthorized transactions
  • Must be reported immediately

Important Note

Any exceptions to our no-refund policy are made at our sole discretion and do not establish a precedent for future requests. Each case is evaluated individually based on the specific circumstances.

Company Information

This refund policy is issued and enforced by:

Lev1 Defi LTD

Trading As: EdgeVerge
Company Number: 15855538
Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX

Questions About Our Refund Policy?

If you have any questions about our refund policy or need clarification, please contact our support team.

Contact Support View Terms of Service
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